Travel & Hospitality
Faced with extremely varied seasonality, complicated consumer buying patterns and the need to grow revenue while developing customer loyalty, the travel industry can be a maze of pitfalls for businesses. Add to this complex multi-currency and multilingual requirements and you can see why, for many travel businesses, technology is a key enabler to optimising operations and maximising profits. ERP systems developed by team Sigmen, meet all the demands of modern travel companies. They allow travel organizations to give exceptional customer service, maintaining cooperation between the departments, securing the accomplishment of the daily work and providing structured information in real-time. In the present environment of active competition, a travel company needs to use every advantage and tool to stay in the top position. The ERP system is one of those advantages. This is being tailor-made to the needs of the tourism sectors; itallows saving labour hours of the company and also its money.
Benefits of Sigma Travel & Hospitality Solutions
Integrated Information
Sigma Travel is quite powerful in reducing the need for buying and maintaining multiple software systems, allowing all the departments in the industry to perform different functions simultaneously. We also provide data deduplication- reducing storage overheads and enhancing the data accuracy and also provides quick access to valuable operational information like hotel occupancy rates, booking ratios,operating profits as well as total sales.
Customer Engagement
Sigma Travel & Hospitality solution is best for customer engagement. It displays an abundance of information on a single dashboard, making it a perfect way to access customer information like names, addresses, previous interactions and more. With the help of ERP software, companies solve queries and problems of people effectively and that boosts customer engagement and loyalty.
Effective Sales
Earlier, any ERP was not considered as a sales tool. But Sigma Travel has sales and marketing modules that provide a holistic view of customers' activities. Travel companies now use these programs to upsell and cross-sell services- flights, hotel rooms, and travel packages- to the customer that provides them with an additional source of income.
Payments and Billing
Approx all companies look for a solution from which they can manage their cash flow efficiency. Sigma Travel allows them to do this, it is an all-in-one payment and billing super-system. With its support, the accounting team controls revenue, pays suppliers and invoice customers as well as clients. Our system creates a sensitive bill as encrypted, safeguarding customer's payment details.
Here are just some of the obstacles we partner with customers to overcome.
Consolidated Reporting
Sigma Travel provides accurate reports on all major metrics. From sales averages to conversion rates, travel agencies have access to a wide range of data at their fingertips. It also segments data to discover trends among lucrative demographics, like frequent flyers. These data enable tour agencies to manage cash flow, create marketing campaigns and cut costs across their organizations.
Human Resource Management
Sigma Travel works amazingly in the human resource management segment; it allows companies to manage employee's information in real-time. It also helps companies to create work schedules, handle payroll information and make sure that there is enough staff for a particular task. The Software collects huge information related to employees, the HR team uses this data to forecast labour demand and acquire new employees.
Effective Management
For those who are looking for a solution to enhance their process, Sigma Travel is here. Our system eradicates labour-intensive manual processes, makes data collecting more efficient and accurate. Our solution along with the hotels discuss optimal conditions of vouchers for reservations and invoices.